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We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. Return will be at the customer's expense.
Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at majovofashion@gmail.com.
Please double-check the size chart to ensure that you choose the correct size. Remember that some size may fit smaller, so ensure that you order a size or two up.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom or personalized items), and personal care goods (such as beauty products and under garments). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
